Support

Support issues are few and far between, but occasionally a problem arises. Prior to contacting us for support, please read this little FAQ which covers the most common issues :

1. Remember that the plugins require a host graphics application compatible with the Photoshop plugin (.8bf) standard. Plugins will not run without a host!
2. The plugins are provided as an installation program. You will need to install the plugins to the Plugins folder of your graphics application. eg.
   "C:\Program Files\Adobe\Photoshop\Plugins"
3. The installer will add a 'Little Ink Pot' folder and place the plugins into there. If you already have a Little Ink Pot folder, don't select it when installing - only install to the plugins folder.
4. If you have installed the trial version before installing the purchased product and you still get the Trial artifacts, it means the full plugin has been installed to the wrong place and hasn't overwritten the trial. You should uninstall all plugins and reinstall after making sure there is no Little Ink Pot folder in your Plugins folder.

Support can be reached at ayuda@softwaregeezers.com